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Orders and Payment
Phone 075-432-3620 Fax 075-432-5876 Fax Sheet Mail: Please use this Form. Click here. 
Payment C.O.D. (Cash [Collect] on Delivery) Agent: Sagawa Express Amount of the payment: Price + Postage + C.O.D. charge C.O.D. charge: ¥330(~30,000) ¥550(¥30,001~) Bank Account Bank Account: Bank of Kyoto Fucho-mae Branch Ordinary deposit 41260 Yokoyama Bamboo Products After checking your order, we will inform you the amount of the payment. Please remit in 7 days. *The order will be canceled after 8 days without remittance. Postal Account Postal Account: 00920-7-81411 Yokoyama Bamboo Products After checking your order, we will inform you the amount of the payment. Please remit in 7 days. *The order will be canceled after 8 days without remittance. Special favor One destination over ¥30,000: No carriage Delivery of the Items C.O.D.: 3 days after the order Bank Account or Postal Account: 3 days after the order When the delivery is delayed, we will inform you the estimated day of dispatch. We accept the arrival day you want. Please inform us. There might be an additional charge to some area and isolated islands. Date of arrival Kanto and Kansai area: the next day Hokkaido, Tohoku, Chugoku, Shikoku and Kyushu area: 2 days after Okinawa and Isolated islands: 5~7 days after Return Please inform us the accident(damage or the wrong items) by phone, fax or e-mail in 7 days after the arrival of the items. If the items are wrong, we will send the correct items quickly. If the items go out of stock, we will repair them or refund. We can't accept the return of the articles specially made to order. Exchange of the items might be accepted, please contact us.
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